Advice on problems arising from the hiring of tourist services

Advice and elaboration of opinions and studies in companies or associations of consumers referring to problems derived from the Law of tourism.

A research group in the area of ​​Law offers its advice and elaboration of opinions to companies and consumer associations on different issues arising from the tourism sector. For example, in front of misleading advertising problems, because companies, among others, have the obligation to inform users, prior to contracting, of the conditions for the provision of services and their price and to provide the goods and quality services under contracted terms.

Other problems would be the responsibility for flight delay or cancellation, change of conditions in the place of destination, hotel that does not meet expectations, cancellation of basic services contracted at the destination, etc.

In collaboration with:

Logotipus del Ministeri de Ciència, Innovació i Universitats