Airtime Services Administrator

Descripción del lugar

Are you looking for an exciting opportunity to work in an
international friendly team in the nautical sector?


We are looking for an Airtime Services Administrator.


e3 Systems is a leading company in the nautical sector which
provides Communications and IT services for large yachts. These yachts are
floating homes and offices so need the same level of systems and connectivity
at sea that is needed ashore.


You will work as part of a small friendly international team
in an office-based environment.
This is a trainee position which would suit a newly
qualified graduate, and we are looking for someone with the potential to learn
and grow.
Full training will be provided.



Job Role


You will work as part of the Airtime and Billing Team
providing support to other members of the team and clients.
Responsibilities


• Support account managers in the Airtime team with
administrative tasks.


• Analysis of clients’ airtime data usage.


• Assist with processing orders for services and SIMs
including activations, deactivations, and changes in packages.


• Review and prepare invoices, ensuring accuracy and
completeness of billing data.


• Respond to client inquiries regarding billing and payment.


• Maintain accurate and complete records and reports.

• Assist with other airtime functions as needed.


• Collaborate with other departments to ensure accurate and
timely reporting and analysis.


• Provide excellent customer service to clients and other
stakeholders.

Observaciones

Requirements

• Degree in Business Administration or a related field is preferred.

• Very high level of written and spoken English as all interaction with clients is in English.

• Numerate with strong understanding of data analysis.

• Excellent attention to detail and organisational skills,

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Experience with Microsoft Outlook, and in particular excellent Excel skills.

• Experience with Business Central Navision an advantage.

• Ability to manage multiple priorities and meet deadlines.

• Strong customer service skills.

• Presentation Letter in English.

Idiomas

• Inglés - B2