Job Day UIB 2023 - Operations Executive

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Job Description
To ensure the smooth operations of our groups by creating a well-planned timed itinerary and book all the relevant
services and entrances, special attractions. Provide excellent customer service to our clients.
To collaborate closely with colleagues in other department to develop and grow the business from specific
incoming markets for Groups.

Key Responsibilities
To achieve successful and profitable operation of all groups managed
To understand the needs of the clients and the market in which the department is operating, obtaining this
information through in-house sources, senior staff and sales and Key account teams
To collaborate closely with colleagues in Sales and Key Account to ensure growth in this area and oversee the client
relation

Level of Financial Responsibility
To achieve the costed profit margins for all tours and to aim to over-achieve whenever possible
To minimize accounts/credit control problems and to ensure that invoicing is completed at a stage which gives
Credit Control sufficient time to anticipate potential problems
To ensure that non-credit clients and clients with specific terms are invoiced at correct time
To ensure that queried/problem supplier invoices are resolved within the deadline
To check financial details of each booking and to ensure profit / loss is identified on Tourplan accurately

Idiomes

• Anglès - B2 - Requerit
• Francès - B2 - Requerit
• Alemany - B2 - Requerit
• Italià - B2 - Requerit
• Castellà - B2 - Requerit